A tug on the heartstrings.

It has come to GMWRAGs attention that the next meeting of the Manchester Tribunal User Group has finally been scheduled for Friday the 26th of October 2018 at 10am. This will be held at Manchester Crown Court Building, Ground Floor, Crown Square off Bridge Street, Manchester M3 3FL. The formal invitation, in case you haven’t received one, can be viewed here. Please note that the 2nd page of the invitation is the means by which you can raise questions in advance.

Such is the infrequency and poor communication around these occasions nowadays that GMWRAG had to have a quick debate about whether it should be catagorised as a meeting or an event! Some of us recall when there were supposed to be 4 TUGs a year and have protested for at least a decade at the reduction to 1 inevitably meaningless meeting per annum. Now it would appear we are down to 1 every 18 months, although that rather assumes that the next 1 will be 18 months away and there appear to be no guarantees on that.

For those of you who need reminding, here is a copy of the minutes of the last meeting and here is a copy of the GMWRAG notes on same. The former took a massive 2 months to produce by which time most of the issues raised had been forgotten. The former took less than 1 day! Granted the former is faster than the speed many statements of reasons and record of proceedings requests are dealt with but it does rather sum up our dilemma with HMCTS Local. On the one hand we would always want to be involved in meaningful liaison. On the other hand it’s inevitable that something which no longer has any recent history of meaningful liaison is now nothing more than a localised broadcast. The less the frequency the more that is true.

This also has to be seen in the context of recent but separate communications from HMCTS belatedly asking WR advisers and their clients to get involved in real world testing of

  • online service design review sessions at your location with clients and /or welfare rights officers, reps, advisors and case workers;
  • Attending workshops to feedback on service design.
  • Identifying appellants who have used the new online ‘Appeal a benefit decision’ service and are willing to provide feedback on it.

What could better sum up the usefulness of our local TUG than the statement in the notes that

“The judiciary already have a forum re: practical issues around digitisation held in the Crown Court. We could feed back into that but TS appeared to welcome the idea of more regular meetings with parties interested in this in order that TS could then feedback issues and suggestions nationally.”

The minutes record that this suggestion would be forwarded “… to the relevant people”. 18 months later and nothing has happened at all in consequence.

Actually, there is 1 thing which could better sum up the current position with HMCTS. The 1st tribunal in 18 months has been listed for a week which is the half term holiday for most schools in the North West of England! GMWRAG would ordinarily be minded to protest but fears that we may never see a TUG in Manchester again were we to do so.