University of Salford and Salford City Council research into the experience of Universal Credit.

So this is one for those of our advisers who live or work in the Salford area of Greater Manchester. Nevertheless we think it will be of wider interest to the rest of you. The University of Salford and Salford City Council are doing research into the experience of Universal Credit.

How has Universal Credit impacted you, and what can we do about it?

We know that Universal Credit is having a huge impact on Salford’s Residents and family, friends and organisations that support them, but what exactly does that look like? What can we do about it? The University of Salford and Salford City Council are working together to answer those questions and you can help!

Can I take part?

Are you a Salford resident in receipt of Universal Credit? The answer is yes!

How do I take part?

Contact us and we will arrange a time and date for the interview at the place of your choice. We want to know how people’s experience with Universal Credit are changing over time, so we would like you to undertake two interviews, the first one now, and the second one in 6-8 months. We would like to ask you about your experiences with Universal Credit, its impact on your life and finances and what you think about it as well as what kind of support you have found useful.

In recognition of your time and knowledge, you will receive £10 for undertaking each interview.

Interviews will last about an hour. You do not have to talk about anything you don’t want to discuss and you can withdraw from the research at any time. We will record the interview with your permission, but will take notes if you prefer. Everything you say will be treated in confidence. Your name will not be used in any published reports and we will not pass your details on to anybody else. We will also keep you informed about the research findings.

Want more information?

If you want to ask any questions about the research or want to know more about taking part, then please text, call or email Andrea Gibbons at 07773 948 841 or

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