GMWRAG heading for a record year on job vacancies. A new post in Tameside.

Tameside logoTAMESIDE MBC

Welfare Rights and Debt Advice Service

Cultural & Customer Services

Operations & Neighbourhoods

WELFARE RIGHTS OFFICER

GRADE G SCP 23 £13,499 – SCP 28 £15,685

Permanent, 18 hours

Location: Tameside One, Ashton-under-Lyne

The role is primarily fixed at 18 hours per week – Monday, Wednesday, Friday 9.15am – 3.45pm but on occasion some flexibility may be required

Tameside MBC has a well-established Welfare Rights & Debt Advice Service. An opportunity has arisen for an experienced Welfare Rights Officer to join a wider team of both benefits and debt advisers in supporting Tameside residents with specialist level welfare benefit advice and appeal representation.

Your main responsibilities will be to provide specialist level welfare rights advice through our telephone advice line. You will be skilled in extracting essential information in order to provide a benefit check and establish if a resident has grounds for appealing a decision.

The post holder will be expected to see clients face to face when required and to be able to provide representation at Social Security Appeal Tribunals up to and including the Upper Tribunal.

The successful applicant would need to have relevant, demonstrable experience in providing welfare benefits advice work, including tribunal representation, and a good knowledge of the benefits system, especially in the areas of sickness and disability. As the role is predominately telephone based, it is essential that you have excellent customer service and communication skills.

For more information or for an informal discussion please contact Janine Yates on 0161 342 3494

This role is a designated customer facing role under the fluency duty and requires a specified level of spoken English in the person specification

Reference No: DPT17
Closing Date: 6th of May 2019 at 12 noon.

Job Description/ Person Specification.docx

Applications can be made via Greater Jobs.

Details of this advert will also remain on our job vacancies page until the closing date when they’ll move to our archive.

New Salford job vacancies on GMWRAG.

GMWRAG is pleased to announce the first of a number job vacancies we will be posting this week. First up a couple of vacancies from Salford City Councils Welfare Rights and Debt Advice Service. Unusually the emphasis is on debt advice.

Details of the posts are on our job vacancies pages and are already up on Rightsnet and Greater Jobs and details of how to apply are on both sites and below. In the meantime, anyone wanting to know more about the posts can email Steve Quinn or ring him on 0161 793 3295.

Salford City Council logo

 

 

HEALTH and SOCIAL CARE

Welfare Rights & Debt Advice Service

DEBT ADVISER (Early Help)

Scale: 3B £25,694 – £28,203

Ref: 50163553

This post is primarily to provide debt advice, benefits advice, budgeting advice to vulnerable families identified by Children’s Services.

The job involves providing accessible and high quality debt advice to people in the City focusing on vulnerable families as part of an integrated ‘early help’ offer to families in Salford. This would include undertaking individual case-work, income maximisation and outlining potential strategies for dealing with clients’ debts, and preparing cases for court where necessary. Keeping abreast of developments in credit and debt recovery case law will be important and the post will also involve providing training and acting as a consultant to front-line staff.

You should have proven experience and expertise in debt advice for at least two years. Being able to act as an advocate on behalf of claimants is essential. You should be able to work on your own as well as part of a team, and be committed to the promotion of anti-poverty & social inclusion work.

The post carries an entitlement to a casual car user’s allowance.

Closing date: Friday 23rd June 2017  

You can apply via Greater Jobs.

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Salford City Council logo

 

 

HEALTH and SOCIAL CARE

Welfare Rights & Debt Advice Service

DEBT ADVISER (Tenancy Sustainment)

Temporary – 12 months

Scale: 3B £25,694 – £28,203

Ref: 50161459

This post is primarily to provide debt advice, benefits advice, budgeting advice to those affected by the ‘Benefit Cap’.

The job involves providing accessible and high quality debt advice to people in the City focusing on those affected by the ‘Benefit Cap’ who are tenants of social landlords. This would include undertaking individual case-work, income maximisation and offering practical assistance in retaining accommodation eg. applying for Discretionary Housing Payments and preparing cases for court where necessary. Keeping abreast of developments in credit and debt recovery case law will be important and the post will also involve providing training and acting as a consultant to front-line staff.

You should have proven experience and expertise in debt advice for at least two years. Being able to act as an advocate on behalf of claimants is essential. You should be able to work on your own as well as part of a team, and be committed to the promotion of anti-poverty & social inclusion work.

The post carries an entitlement to a casual car user’s allowance.

Closing date: Friday 23rd June 2017  

You can apply via Greater Jobs.