This is a free event from AdviceUK and the Financial Ombudsman Service aimed at managers and advisers in advice services. The morning session will be led by the Financial Ombudsman Service and will cover its purpose, how it helps the public and why it’s relevant to advisers – in particular where the ombudsman can step-in with regards to clients financial hardship and debt. The afternoon session will be led by AdviceUK and will focus on data protection in your organisation, the law and upcoming developments, what information you store and how you use it.
The event will be held at Nationwide offices in Manchester city centre. It is free but numbers are limited – priority will be given to AdviceUK members.
Please have a look at the attached agenda if you are interested, and complete the booking form and send to sarah.collins@adviceuk.org.uk who will advise on availability.
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